Editing Return Passwords

Because Return Password functionality is performed in an open return, a user must know the current password for the return if he/she wants to edit or delete it. See Return Passwords.

However, if the password is unknown, only the Admin user (or a user with Administrative security rights) can edit or remove a return password.

To edit a return password when you don't know the current password:

  1. In the Return Manager, select the return whose password you need to reset.
  2. Click the Options menu and expand the Administration fly-out menu; then, select Edit Password for Selected Return.

Return Password dialog box

  1. To set a new password, enter the new password in the Enter a new password field.
  2. Repeat the password in the Re-enter new password field.
  3. Click Save.

To remove a password from a return:

  1. Follow steps 1 and 2 for editing a password, above.
  2. Leave the Enter a new password and Re-enter a new password fields blank.
  3. Click Save.